Delivery Times & Services
- Domestic Standard: 24-48 hours.
- Expedited & Next-Day: Faster, prioritized, and more expensive options are available.
- International Shipping: Takes approximately 3-7 business days, though this can vary.
- Weekend Deliveries: Xpressbees delivers on weekends, with operating hours reduced to 9 am to 7 pm on Saturdays and Sundays, compared to 9 am to 8 pm on weekdays.
Shipping Costs
- Standard vs. Expedited: Faster services like expedited and next-day delivery will cost more.
- Weight and Distance: Charges for larger or inter-city shipments are higher.
- Volume/Dimensional Weight: Shipping costs are based on the actual weight of the parcel and its dimensions.
- Other Fees: Users are responsible for SMS, internet connection, and other communication charges, as Xpressbees does not cover them.
Delivery & Pickup Policies
- Delivery to Others:You can share the delivery OTP with a designated person for delivery if you are unavailable, but only for prepaid shipments.
- Cash on Delivery (COD):For COD shipments, a payment link can be shared by the delivery executive to allow another person to receive the package.
Insurance
- Shipment Insurance: Xpressbees offers insurance options to protect against loss or damage during transit.
Other Policies
- Best Effort Basis: Xpressbees provides its services on a “best effort” basis and does not guarantee 100% service availability, as it depends on various factors beyond their control.
- Non-refundable Charges: Any charges paid by a user for the Xpressbees service are non-refundable.