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Shipping & Delivery

Delivery Times & Services
  • Domestic Standard: 24-48 hours. 
     
  • Expedited & Next-Day: Faster, prioritized, and more expensive options are available. 
     
  • International Shipping: Takes approximately 3-7 business days, though this can vary. 
     
  • Weekend Deliveries: Xpressbees delivers on weekends, with operating hours reduced to 9 am to 7 pm on Saturdays and Sundays, compared to 9 am to 8 pm on weekdays. 
     
Shipping Costs
  • Standard vs. Expedited: Faster services like expedited and next-day delivery will cost more. 
     
  • Weight and Distance: Charges for larger or inter-city shipments are higher. 
     
  • Volume/Dimensional Weight: Shipping costs are based on the actual weight of the parcel and its dimensions. 
     
  • Other Fees: Users are responsible for SMS, internet connection, and other communication charges, as Xpressbees does not cover them. 
     

Delivery & Pickup Policies 

 
  • Delivery to Others:
    You can share the delivery OTP with a designated person for delivery if you are unavailable, but only for prepaid shipments.
  • Cash on Delivery (COD):
    For COD shipments, a payment link can be shared by the delivery executive to allow another person to receive the package.

Insurance 

 
  • Shipment Insurance: Xpressbees offers insurance options to protect against loss or damage during transit.

Other Policies 

 
  • Best Effort Basis: Xpressbees provides its services on a “best effort” basis and does not guarantee 100% service availability, as it depends on various factors beyond their control.
  • Non-refundable Charges: Any charges paid by a user for the Xpressbees service are non-refundable.